In our last blog post, we talked about how to determine your needs – dial tone vs. Unified Communications. Today, we’ll discuss step 2 – exploring the network options available to your business and how to determine which network management capabilities are best.
There are a lot of misconceptions when it comes to what businesses need in order for their networks to operate smoothly – but with so many services available it’s easy to see why. While email, web, video, and voice are all run over the network, voice is the most essential and needs to be prioritized accordingly. That’s where the right managed Hosted VoIP solution is key. It should not only be capable of handling any packet that comes over the network – large or small, simple or complex – but should also be engineered to separate voice and data traffic, prioritizing voice, to ensure the highest quality.
Do businesses have to invest in large amounts of infrastructure in order to benefit from a high quality network? What about size – is this just for large, Fortune 500 companies? The short answer: no. You don’t need to buy expensive network infrastructure to enjoy the best in LAN/WAN capabilities. With several options available from industry leaders such as Nutanix, VMware, Juniper and Cisco, businesses of all sizes have the opportunity to select a network management solution that works best for them.
This includes companies making the switch from one Hosted VoIP provider to another. Reasons for the change vary, but very often it’s because they weren’t receiving an all-in-one managed business communications solution. At iCore, for example, we come on-site to assess the existing network used by our customers and make recommendations on virtualizing and optimizing your network for best-in-class service and better ROI. With voice and data managed in iCore’s cloud, businesses of all sizes are able to take advantage of redundancy, security and higher bandwidth within a world-class data center.
In addition, iCore can support a variety of applications, providing better levels of integration with services like video that need to be flexible, easily deployable and configurable. Many of the network capabilities and network management requirements customers want are also baked into the iCore offering, so right out of the gate our customers are given a deeper level of support they’re simply not going to find anywhere else.
Making the transition to a Hosted VoIP provider with strong management capabilities gives companies the peace of mind that comes from knowing any and all of their business-critical services – from voice, network security, access, video, remote desktop, and more – will operate exactly how they’re supposed to, day or night and are secure 24/7.
To learn more, access the full TechTarget whitepaper here.
Next week we’ll talk about how to determine service availability and choose a provider with documented uptime.